Tuesday, April 28, 2009

Two All-Beef Patties? Sure! Tomatoes? Not at this price!!!

Since when did a “Tomato” count as an extra topping on a cheeseburger, and warrant extra charges???

Now that you’re totally baffled and flabbergasted, I’m going to tell you this. Right now, I am not impressed with the service or the policies of A&W. A fast-food chain that I have frequented in the past, has probably lost a customer, and possibly permanently.

All over Tomatoes….

Well…. Not just tomatoes. Crappy service had a lot to do with it as well…

Here’s what happened.

I recorded some vocals for Matt & Rob over at ”The Oh Team” and I had some time to kill before I had to work at 4, so I decided to visit the Pen Centre and see what’s going down there. I walk by the food court, and see A&W, with a Banner that says: “Mama Burger: $1.50”. I had a $5 bill in my pocket, so I decided to treat myself, and get 2 of them as a snack for my voyage to work.

Behind the counter, so undelightful, and sarcastic assclown took my order. He proceeded to ask me if I wanted Cheese, which I said sure, and made sure to tell him that I wanted only Mustard and Tomato as condiments.

“That’ll be $5.40.”

“What?? How much extra do you charge for cheese???”

“We also charge extra for Tomatoes.”

“Seriously??? Aren’t they standard condiments on a burger?”

“No. We charge extra for them.”

“OK. Fine. Hold the Tomatoes.”

That brilliant exchange of dialogue aside, the person in back prepares my burgers, and then the dude puts them on a tray, and says: “Here you go, dude.”

So I proceeded to ask, if I could have it to go.

He shook his head, and proceeded to gripe saying: “You people really need to make it clear that you want your order ‘To Go’…”

I replied: “You never asked me.”

So, just to be an ass, he asks the people who were behind me and just ordered: “What about you guys? Here? Or to go?” And proceeds to snicker at me as he stuffs (And missed) putting my $4.26 cheeseburgers (Which were originally $1.50 each, do the math…) in the bag itself.

Then he proceeds to say, as I was leaving… “There you go, your majesty…”

So I started to walk away, grabbed a comment card and replied… “Hey Court Jester!!! Regale me with your comedic performance, for I crave entertainment with my meal!”

That put the starch out of his shirt in a heartbeat.

So right now? I am filling out the comment card.

I don’t think that he realized that I went to high school with the Owner.

But that’s just my opinion… What do I know???

F.M.

1 comment:

  1. Wow..really? I'm going to take the boys to the A&W here. I wonder if they do that too.

    ReplyDelete