Since when did a “Tomato” count as an extra topping on a cheeseburger, and warrant extra charges???
Now that you’re totally baffled and flabbergasted, I’m going to tell you this. Right now, I am not impressed with the service or the policies of A&W. A fast-food chain that I have frequented in the past, has probably lost a customer, and possibly permanently.
All over Tomatoes….
Well…. Not just tomatoes. Crappy service had a lot to do with it as well…
Here’s what happened.
I recorded some vocals for Matt & Rob over at ”The Oh Team” and I had some time to kill before I had to work at 4, so I decided to visit the Pen Centre and see what’s going down there. I walk by the food court, and see A&W, with a Banner that says: “Mama Burger: $1.50”. I had a $5 bill in my pocket, so I decided to treat myself, and get 2 of them as a snack for my voyage to work.
Behind the counter, so undelightful, and sarcastic assclown took my order. He proceeded to ask me if I wanted Cheese, which I said sure, and made sure to tell him that I wanted only Mustard and Tomato as condiments.
“That’ll be $5.40.”
“What?? How much extra do you charge for cheese???”
“We also charge extra for Tomatoes.”
“Seriously??? Aren’t they standard condiments on a burger?”
“No. We charge extra for them.”
“OK. Fine. Hold the Tomatoes.”
That brilliant exchange of dialogue aside, the person in back prepares my burgers, and then the dude puts them on a tray, and says: “Here you go, dude.”
So I proceeded to ask, if I could have it to go.
He shook his head, and proceeded to gripe saying: “You people really need to make it clear that you want your order ‘To Go’…”
I replied: “You never asked me.”
So, just to be an ass, he asks the people who were behind me and just ordered: “What about you guys? Here? Or to go?” And proceeds to snicker at me as he stuffs (And missed) putting my $4.26 cheeseburgers (Which were originally $1.50 each, do the math…) in the bag itself.
Then he proceeds to say, as I was leaving… “There you go, your majesty…”
So I started to walk away, grabbed a comment card and replied… “Hey Court Jester!!! Regale me with your comedic performance, for I crave entertainment with my meal!”
That put the starch out of his shirt in a heartbeat.
So right now? I am filling out the comment card.
I don’t think that he realized that I went to high school with the Owner.
But that’s just my opinion… What do I know???
F.M.
Tuesday, April 28, 2009
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Wow..really? I'm going to take the boys to the A&W here. I wonder if they do that too.
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